Privacy Policy
Last Updated: 2nd December
Isla Skin & Wellness (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us online.
By accessing this website, you consent to the practices described in this Privacy Policy.
Information We Collect
We collect personal information in the following ways:
A. Information You Provide to Us
- Name
- Email address
- Phone number
- Appointment details
- Messages submitted through our contact form
- Optional photos submitted for treatment inquiries
- Payment details processed through a secure third-party booking platform
We do not collect or store medical history forms or protected health information through this website.
B. Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent on the site
- Cookies and tracking technologies (e.g., Google Analytics, Meta Pixel)
This information helps us improve site performance and user experience.
C. Information from Third Parties
- Online booking and payment platforms
- Supplement orders through Fullscript
- Social media interactions
2. How We Use Your Information
We may use your information to:
- Schedule and manage appointments
- Process payments or deposits
- Respond to inquiries
- Send service updates or newsletters (with your consent)
- Improve website experience and performance
- Monitor analytics and advertising effectiveness
- Maintain business and legal compliance
3. Sharing Your Information
We do not sell your personal information.
We may share your information with:
- Third-party booking/payment processors
- Fullscript (for supplement purchases)
- Website hosting providers
- Analytics and advertising tools
- Service providers assisting with site operations
We only share the minimum information required to provide services.
4. Use of Photos
If a patient voluntarily submits a photo (e.g., for treatment recommendations), we will use it only for internal assessment unless written consent is provided for marketing purposes.
5. Cookies & Tracking Technologies
Our website uses cookies, pixels, and analytics tools to improve functionality and marketing performance.
You may disable cookies in your browser settings, but certain features may be affected.
6. Data Security
We take reasonable measures to protect your information, including secure hosting and encrypted third-party payment systems. No system is 100% secure, and we cannot guarantee absolute protection.
7. Third-Party Links
Our website may contain links to external sites (e.g., Instagram, Fullscript). We are not responsible for their privacy practices.
8. Your Choices
You may:
- Opt out of email communications at any time
- Request updates or corrections to your personal information
- Disable cookies in your browser
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
Contact Us
For questions about this Privacy Policy, contact us at:
📧 islaskinwellness@gmail.com
📍 4770 Eldorado Pkwy, Ste 500 Room 262, Frisco, TX 75034
📞 214-945-2254